Changes to our Account & Access Facility Conditions of Use document

There are changes being made to the Account & Access Facility Conditions of Use document.

The Important Information about Chargebacks for VISA Card section is being updated as follows:

Current: You are not able to reverse a transaction authenticated using Visa Secure unless we are liable as provided in the ePayments Conditions of Use.
Update: You are not able to reverse a transaction authenticated using Visa Secure or eftpos Secure unless we are liable as provided in the ePayments Conditions of Use.

These changes are effective from 1 June 2023.

If you would like to discuss any of these changes, please contact us on 8:00 am to 7:00 pm AEST, Monday to Friday.